The Guests Work For Cunard

The Guests Work For Cunard

A friend of mine who has sailed on the QM2 several times since it was launched in Southampton on 8 June 2004 suggested that the Cunard flagship’s passengers could offer to give the crew the day off.

His idea was that this would be a proper thank you for all their hard work in turning this glorious liner into such a huge success.

The 1200 crew could then sit back and be waited on by some if not all of the 2,592 or so passengers, for a change.

“How difficult can it be running a ship for a day,” said my friend. Admittedly he was drunk and incapable of rational thought. We had started our Christmas celebrations early and were feeling jolly.

“Steering a ship looks so easy,” he said. “It’s just variations of ‘left hand down a bit’ – just like the Leslie Phillips’ character in The Navy Lark.”

Then we poured ourselves another drink and decided that maybe we should set our sights a bit lower, with the daily cleaning of this huge 1,132 ft ship that is only 117 feet shorter than the Empire State Building – if these two world famous icons could be laid side by side.

It all seemed such a great idea until we looked at the facts.

Apart from anything else the QM2 has 2,000 bathrooms, 280,000 square yards (250,000 square metres) of fitted carpets, 3,800 square yards (3,200 square metres) of galleys, more than 2,500 windows and portholes, 5,000 stairs, 1,100 fire doors, and a 2.5 acre area that used up 250 tons of paint.

Just dusting those bits would need a small army of trained personnel.

Then there’s the health and safety of everybody on board, for we dreaded to think what would happen to us if it all went wrong. Keelhauling and hanging from the nearest yardarm seemed a possibility.

“OK,” said the drunk. “We’ll just be wine waiters.”

Fine, if you can remember all 343 different labels of wine on the ship’s wine list. And know how to keep that wine at optimum temperature, open each bottle without pushing the cork back inside, and pour it for fussy wine connoisseurs without spilling a drop – in a storm.

Then there’s all those knotty health and safety issues such as what to do in an emergency, finding some experienced volunteer engineers and other technical people to look after the engine room and the propellers (run by four pods each weighing more than a 747 jumbo jet), ensuring the communications to and from the ship run smoothly, entertaining the passengers/crew, looking after their medical needs, the purser’s job, selling stuff in the shops, and serving all the meals (breakfast, lunch, afternoon tea, dinner, supper and snacks), on time.

And of course, somebody has to cook all that food. And wash up afterwards. And man the 15 restaurants and bars. And change the beds, and wash all those sheets and dry and iron them And clean the five swimming pools, and run the 900-seat Royal Court Theatre. And guard the ship’s large art collection, and…

We were worn out just thinking about it.

“Tell you what,” said my friend, who had now sobered up with fright just thinking about the headaches we’d have to deal with, “let’s just send the Captain and crew seasonal greetings and beg them to remain where they are, running one of the most successful liners of all time.”

We clinked glasses and mopped our brows. Phew!

Maybe we should give the crew a bigger tip instead. They’ve certainly earned it.

James Leavey

5 Comments

  • Dec 04 2009
    12:30

    Sean Hardaker

    Great post James, it reminded me of this old cruise joke

    Two ladies are lunching one afternoon when one tells the other about the latest cruise she has booked.
    “It’s a balcony stateroom.” she informs her friend, “On a 14 night Caribbean itinerary.”
    “Wow, that sounds expensive and your second cruise this year.” the friend exclaims “How do you afford it?”
    “I work for Cunard.” she replies
    “Well, I work for cunard as well and I can’t afford a holiday like that!”

  • Dec 04 2009
    17:14

    jenny

    Hi James,

    I remember once working in a hotel and over the Christmas season, the head Waiter got so pissed that he crashed over the wine trolley and had to be fired on the spot – The Chef’s wife was convinnced he was after a female sous-chef so went at him with a carving knife in the hotelkitchens which meant that Christmas lunch was organised from Kitchen to service by the Hotel Manager and his crew!!! Can be done in reverse!

  • Dec 04 2009
    18:10

    James Leavey

    Thanks Sean. And Jenny, it’s something to think about!

  • Dec 06 2009
    17:45

    trudy

    hi james- thinking about ‘The Empire State Building’ someone once told me that the building is empty-do you know if this is true- if so they could turn it into a stationary cruise ship experience – imagine! could work-views would be good!

  • Dec 08 2009
    10:14

    James Leavey

    Hi Trudy, as far as I know the Empire State Building is around 18-20% unoccupied, or was earlier this year. It got it’s reputation as an ‘empty building’ not long after it opened in 1931, when New York’s real estate took a beating as a result of the depressioin caused by the Great Crash. I understand the Empire State was relaunched this year to attract more tenants but don’t know if this worked. Maybe, as you suggest, it would be better to take it down and relaunch it as a cruise ship for that market is currently doing very well. But I was thinking of a horizontal ship called the Empire State – the idea of a vertical skycraper on a huge cruise ship (sort of like a massive tower perched on top of the Oasis of the Seas) is interesting. Unlike the Oasis of the Seas, the whole thing would almost certainly topple over or turn round so you’d probably end up with a new submarine-cruiseship. But you can see cruise ships arriving in New York from the top of the Empire State, so I guess that will have to do for now.

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